Frequently Asked Questions

No it’s never too late or too early to order our service. Our logistic team will send you a kit within 24 hours after ordering. Even if you give birth before the kit arrives, as long as your placenta is kept refrigerated in a sterile container it’s safe to encapsulate..

Yes, most hospitals are familiar with this practice. Once you are admitted, tell your nurse you are keeping your placenta. If you have any questions, please text us at 914-279-0782. Our normal response time is 1 minute. We are with you every step of the way..

We're focused on only two things: making it safe and and maximizing bioavailability. The truth is that much of the nutritional benefit of oral supplements is lost due to insufficient absorption. Our lab-based approach, with a client specific proprietary disinfection and decontamination cycle to eliminate impurities and preserve your nutrients in their original form. Go to 'Our Process' page to learn more..

We comply with the OSHA, FDA and EPA guidelines. Unlike other providers, our materials are client specific, single use, and sterilized to medical grade standards after each encapsulation..

If you have HIV, Hepatitis A, Hepatitis B, or Hepatitis C. For any other medical related concerns, please text us at 914-279-0782 or email info@pluscenta.com. Our medical team loves answering questions..

At Pluscenta, we follow a strict ‘Chain of Custody’ procedure to ensure there is no possibility of miscommunication or cross-contamination. From the moment your kit arrives in the lab, it is tagged with a unique identifier. Our process is an unbroken path from raw material through production to your doorstep. There is no ‘hand-off’ from one specialist to another, so there is no possibility of communication errors..

The kit contains everything you need to collect and send your placenta to our lab: a prepaid express shipping label, an insulated shipping box, a tamper evident container and ice gel packs. Go to our home page and scroll down to 'We make it so easy' section for more details..

Our standard turnaround time is within 48 hours upon receiving your kit. You can expect to receive your pills in 3 to 5 business days..

Placentas are like mommies; no two are alike. On average, our moms produce a placenta which yields 150 capsules..

Please text our amazing customer care team at 914-279-0782, or email us at info@pluscenta.com. We love to answer questions!.